Contact and support

Support contact

Email hello@cleanstartcalculator.com for digital product purchase, download access, billing receipt or site accessibility issues.

Support covers the website and digital files sold through Clean Start Calculator. It does not include one-to-one business coaching, cleaning job quotes, contract review, legal advice, tax advice, insurance advice or employment advice.

For access recovery, include the email address used at checkout, the product name and the approximate purchase date. Do not send card details or passwords by email.

Sources used for policy drafting

• GOV.UK distance selling guidance
• GOV.UK online selling and digital downloads
• GOV.UK refund rights guidance
• Consumer Contracts Regulations 2013, regulation 37
• Consumer Rights Act 2015 digital content rights
• GOV.UK data protection overview
• ICO right to be informed guidance
• ICO cookies and similar technologies guidance