Privacy policy

Who is responsible

Clean Start Calculator is the trading brand. The legal seller and controller for site enquiries and digital product sales is Nadine Pierre LTD, 128 City Road, London, EC1V 2NX. Contact: hello@cleanstartcalculator.com.

Company number 17235708.

Personal data we process

The free calculators run in the browser and are designed so you can use them without creating an account. Calculator inputs and expense names remain in current page memory; they are not sent to our servers or saved by the site. Reloading or leaving the page clears them.

If you contact support, we process the information you choose to send, such as your email address, message, product name, purchase date and access issue.

When checkout is enabled, Stripe processes payment details and returns limited order information to the site, such as checkout session identifiers, payment status, amount, currency, product purchased and customer email address. Clean Start Calculator does not receive or store full card numbers.

With your permission, we use Nadine Analytics to count page visits, calculator interactions, print actions and affiliate clicks. Calculator inputs are not sent to Nadine Analytics. The website sends only page paths and fixed event labels, without query strings, custom expense names or referrers. Requests necessarily reach the analytics provider with network information such as an IP address. Optional analytics is off until you allow it and respects Do Not Track.

Why we use data

We use personal data to provide the website, answer support requests, manage checkout and protected downloads, keep basic sales and tax records, prevent misuse, improve site reliability and comply with legal obligations.

The lawful basis may include contract performance for purchases and support, legitimate interests for site security and service improvement, consent where optional cookies or marketing are used, and legal obligation for records we must keep.

Sharing and retention

We use service providers only where needed to operate the site, process payments, host the website, deliver emails, respond to support and maintain records. Stripe is the intended payment processor for checkout.

Support messages and purchase records are kept only for as long as needed for customer service, fraud prevention, accounting, tax and legal purposes. Records no longer needed should be deleted or anonymised where practical.

We do not sell personal data.

Your rights

UK data protection law gives individuals rights which may include the right to be informed, access personal data, correct inaccurate data, erase data, restrict processing, object to processing and complain to the ICO.

To exercise rights connected with this site, email hello@cleanstartcalculator.com. You can also contact the Information Commissioner's Office if you are unhappy with how a data matter is handled.

• GOV.UK data protection overview
• ICO right to be informed guidance

Sources used for policy drafting

• GOV.UK distance selling guidance
• GOV.UK online selling and digital downloads
• GOV.UK refund rights guidance
• Consumer Contracts Regulations 2013, regulation 37
• Consumer Rights Act 2015 digital content rights
• GOV.UK data protection overview
• ICO right to be informed guidance
• ICO cookies and similar technologies guidance